Member Resources

Here you’ll find tips and links to valuable resources designed to help you
make the most of your HAP relationship.

Smiling woman with headset

Get to know your personal service coordinator.

To make sure our relationship gets off to a healthy start, we assign you a personal service coordinator for the first two years of your membership. His/her job is to get to know you and answer any questions, find solutions for you and guide you along the way. During your first 30 days as a HAP member, your personal service coordinator will contact you to make sure you have received your benefit information and happily answer any questions you may have at that time.
Note: If you are transitioning to Medicare as a previous HAP member, you may not be assigned a personal service coordinator.

Make the most of your HAP Medicare plan.

Get details on additional HAP services, including everything from Flexible Health Options to travel coverage, healthy programs and more.

Learn More
Senior man working with wood

woman on computer

Want to manage your current HAP Medicare plan online?

Log In Now (You are leaving a Medicare-approved site)

Looking to make changes to your current HAP Medicare plan?

If you’re already a HAP Medicare member, but think you might want to make a change to your current plan, we can help you find a solution that better fits your needs.

Learn More

Need a form or document?

Access provider and pharmacy directories, reimbursement forms and other booklets or documents related to your plan.

Learn More
Senior woman in blue with  glasses on head

Have questions?

HAP can help! Send us an email or give us a call. Contact Us.

Enroll Now